Privacy Policy
Last updated: December 8th, 2025
This Privacy Policy explains how Karo Coaching & Mentoring (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website, sign up for our newsletter, or book a coaching session.
We are committed to complying with the General Data Protection Regulation (GDPR).
1. Data Controller
Victoria Karo
Email: Victoria.karo@gmail.com
Website: victoriakaro.com
2. Personal Data We Collect
2.1. Data you provide directly
Newsletter sign-up
When you subscribe to our newsletter, we collect:
Name
Email address
Session booking (via Calendly)
When you book a session, Calendly collects the information you provide in the booking form, such as:
Name
Email
Preferred time
Any additional notes you submit
This data is then stored in our CRM for client management and communication.
2.2. Data collected automatically (Analytics)
Our website is hosted on Creatium International, which provides built-in analytics.
This may include:
IP address
Device type
Browser type
Pages visited
Time spent on the site
Approximate location (city/country)
This data is anonymized whenever possible and is used only for statistical and technical purposes.
3. Legal Basis for Processing
We process your personal data under the following GDPR bases:
Consent — when you sign up for the newsletter or agree to optional cookies.
Contract performance — when you book and receive coaching services.
Legitimate interest — to maintain website security, improve user experience, and manage our business operations.
You may withdraw your consent at any time by clicking “unsubscribe” in any newsletter or contacting us directly.
4. How We Use Your Data
We use your personal data to:
Send newsletters, updates, and relevant content
Deliver coaching sessions and manage bookings
Communicate with you regarding sessions or inquiries
Improve and optimize our website
Maintain business records in our CRM system
We do not sell or rent your personal data.
5. Sharing Your Data
Your data may be shared with trusted third-party providers strictly for operational purposes:
Creatium International (website hosting and analytics)
Calendly, LLC (session booking system)
Our CRM provider (client management)
Email marketing service (newsletter distribution)
All third parties process your data in compliance with GDPR and have appropriate security measures.
We do not share personal data outside the purposes listed above.
6. Data Storage and Retention
We retain your data only for as long as necessary:
Newsletter data: until you unsubscribe
Session booking and CRM data: up to 5 years for administrative and financial record-keeping
Analytics data: according to Creatium’s retention periods (usually anonymized)
You may request deletion of your data at any time.
7. Your GDPR Rights
Under GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Withdraw consent
Restrict or object to processing
Request data portability
To exercise your rights, contact: [insert email]
We will respond within 30 days.
8. Cookies and Tracking Technologies
Our website may use essential and analytical cookies provided by Creatium International.
You will be asked to accept or decline non-essential cookies upon visiting the site.
9. International Data Transfers
If any third-party providers process data outside the EU/EEA, they do so under GDPR-approved safeguards such as:
Standard Contractual Clauses (SCCs)
Adequacy decisions
10. Security Measures
We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
However, no online system can be fully secure, and we encourage you to use strong online security practices.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in laws, services, or website functionality.
The latest version will always be available on this page.
12. Contact
If you have any questions about this Privacy Policy or your data rights, please contact:
Victoria.karo@gmail.com